Rotten Apple

I'm not the only guy who had zero luck trying to pre-order an Apple iPhone 4 today.  Gizmodo reports a cavalcade of errors, crashes, botched orders, and complete server shutdowns for anyone trying to renew an AT&T contract.  Apple stores themselves had to resort to pen and paper tickets.  It was a complete clusterfrak.

Worst part?  Security breaches in the ordering system exposed some people's information.

This is how it happens: A customer tries to log into their AT&T account to order a new iPhone 4 upgrade. Despite entering their username and password, the AT&T system would take them to another user account. This gives access to all kinds of private information about the mistaken customer: Addresses, phone calls, and bills, along with the rest of private information, becomes exposed to random strangers.

The AT&T servers are so broken right now nobody can order anything.

Me?  All of a sudden, I'm thinking a Blackberry Storm sounds infinitely better.

On another carrier besides AT&T.  Hey Apple, AT&T?  You're about >< close to losing a 4 year plus customer for good.  Get it together.