Call Someone Who Cares

AT&T has finally announced a cap on their data, and after customer outrage they have been upfront about the limits and terms.  The customers who signed a contract expecting unlimited data have continued to rant online and file complaints.  They may actually have a case in court, AT&T may be doing this simply to prevent future losses in small claims court.

AT&T stopped selling "unlimited data" plans nearly a year ago, but existing subscribers were allowed to keep it.

The company charges $30 per month for the plan, the same amount it charges for 3 gigabytes of data on its new "tiered," or limited, plan.

AT&T has about 17 million "unlimited" smartphone subscribers, most of whom use iPhones.

AT&T's reversal comes less than a week after iPhone user Matt Spaccarelli won a small claims lawsuit against the company for slowing down his service. A Simi Valley, Calif. judge awarded Spaccarelli $850, agreeing that "unlimited" service shouldn't be subject to slowdowns. AT&T argued that it never guaranteed the speed of the service, just that it would provide unlimited downloads. The company said it will appeal the decision. It bars subscribers from bringing class action suits.

Maybe it's just me, but does this not sound like a bait and switch?  T-Mobile gives 5 GB for the same price on their most expensive plan.  Notifying customers that you are screwing them over is still screwing them over.

I don't have AT&T, and because of stupidity like this I never will.  If they continue to go in this direction, T-Mobile may end up winning a war they never asked for in the first place.