Sunday, February 27, 2011

Trouble On The Verizon

(CNN) -- The iPhone 4 is now 0-for-2 with Consumer Reports.
After declining to recommend the popular smartphone after its original release last June, the influential product review publication is now giving a thumbs-down to the new model for Verizon's network.  According to Consumer Reports, the phone has the potential for problems with dropped calls and poor reception, just like its predecessor.
Verizon is banking on this to solidify their place in the mobile provider rankings.  However, it looks like this new product is going to cause them more problems than bring in customers.  It's not too late to turn it around, but with the failure to earn consumer trust and correct known issues, this isn't looking good for Verizon.  Customers aren't wanting to switch for the same thing, but for something better.  I'm not impressed with the quality or procedures they have shown, and the phone still doesn't work on their 4G network.

Thanks for playing, guys.  Sprint is making a real run for growth, as is T-Mobile. This might be the beginning of the end for yet another communications giant that failed to expand and roll with the changes, and lost the race.

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